Please contact us if you have further questions

Hotel Pure Salt Port de Sóller booking management

If you have booked directly through us or our website, please contact us by e-mail at reservations.portdesoller@puresaltluxuryhotels.com and we will be happy to help you. If you have made a booking with a tour operator or travel agency, please contact them to make any changes. You can also make changes with the booking reference number directly here.

The cancellation policy varies depending on the initial fare. You will find the cancellation policy of your booking in your booking confirmation e-mail. If you have booked directly through us or our website, please contact us by e-mail at reservations.portdesoller@puresaltluxuryhotels.com and we will be happy to help you. You can also cancel your booking by using the Log In button on the home page of the website. If you have booked a non-refundable rate or a special package that cannot be cancelled, your cancellation fee will be the full amount of the booking..

To book your next stay at Hotel Pure Salt Port de Sóller please visit our website https://www.puresaltportdesoller.com/.

Your credit card will not be charged at the time of booking. The full price of the stay can be paid at the hotel, unless your booking is a non-refundable rate or special package, in which case you will be charged the price of the booking with no cancellation or refund options.

If payment was not made at the time of booking, the full price of the stay can be paid at the hotel. The payment methods available are the card used as a guarantee for the booking, a different card or cash. If you pay with a different card or in cash, you will still have to show the card used as a guarantee. If for any reason you wish to pay the full price of your booking before arriving at the hotel, please contact reservations.portdesoller@puresaltluxuryhotels.com and we will send you a secure link to pay with your credit card.

Your booking does not include wellness treatments, drinks from the minibar, express or 48-hour laundry service, medical service, car rentals, excursions or any other service not expressly included in the booking confirmation.

If you have booked through the website www.puresaltportdesoller.com you can request an upgrade and purchase more extras in the My Booking section of the home page of the official website. You can also send an e-mail with your request to reservations.portdesoller@puresaltluxuryhotels.com and we will be happy to help. The upgrade service is subject to availability and involves an extra charge which can be paid directly at the hotel.

How to get to Hotel Pure Salt Port de Sóller

Along Carretera de Sóller, passing through the village and reaching the port of Sóller. Then, take the exit to Playa d’en Repic and, after 300 metres, turn left (past the railway tracks) and drive straight to the end of the beach.

Transfers to and from the airport are provided by an external provider that works in collaboration with Pure Salt Luxury Hotels. Free cancellation up to 48 hours before, available only through this link.

Hotel Pure Salt Port de Sóller services

Hotel Pure Salt Port de Sóller has free Wi-Fi throughout the hotel, including in the rooms and communal areas.

Yes, come to the reception of Hotel Pure Salt Port de Sóller and we will give you more information.

You can rent a car or book excursions a day in advance at the hotel reception, where we will explain all the details. If you have booked through a tour operator, please contact one of their representatives for more information about the excursions available. If you have booked through our website or online, please contact us at the hotel reception and we will be happy to help you. To book a rental car or excursion prior to your arrival, please contact reservations.portdesoller@puresaltluxuryhotels.com and we will be happy to assist you.

At Hotel Pure Salt Port de Sóller we offer free bathrobes and slippers in all Superior and Premium rooms.

Yes, Hotel Pure Salt Port de Sóller has a pool and beach towel service.

In Mallorca, the beaches are public and we do not have a private beach club.

Yes, you will find a safe deposit box in your room for free use.

For special requests, please send an e-mail to reservations.portdesoller@puresaltluxuryhotels.com and we will be happy to help. We will do everything in our power to meet your request.

At Hotel Pure Salt Port de Sóller you can relax in our Wellness area, where you will find treatments involving the prestigious brands Natura Bissé and Gaia Mallorca; visit our gym; enjoy activities on the beach; or go for a walk in the Tramuntana mountain range. Find more available activities here

There is live acoustic music every Saturday evening.

Yes, at Hotel Pure Salt Port de Sóller you can leave your luggage at reception at no extra cost. We want you to enjoy your holidays in Mallorca unencumbered.

All indoor areas of Hotel Pure Salt Port de Sóller are non-smoking areas. Smoking is only allowed in the garden or on the terrace.

We try to satisfy the needs of our customers to the maximum. Although we do not offer specific services for meetings and events, our facilities are able to accommodate certain small celebrations depending on their characteristics. For more information, please contact the hotel directly at reservations.portdesoller@puresaltluxuryhotels.com

Hotel Pure Salt Port de Sóller has a space for storing bicycles. The space is subject to availability, please contact us for more information at reservations.portdesoller@puresaltluxuryhotels.com

Arrivals and departures from Hotel Pure Salt Port de Sóller

Check-in is available from 15:00. Check-out must take place before 12:00 at the latest. If you wish to make a late departure, please contact us at reservations.portdesoller@puresaltluxuryhotels.com

According to the law, laid down in Order INT/1993/2003 of 3 July 2003, which regulates the booking and entry registers of travellers to hotels and similar establishments, all customers of at least 16 years of age must register and sign a document to be handed over to the police.

If this is not the first time you are staying at Hotel Pure Salt Port de Sóller, please inform reception on arrival and you will only be asked for your first name, surname(s) and date of birth. However, if this is your first stay at the hotel, you will need to complete the full registration form.

If we have your e-mail address, you will receive an e-mail one week before your arrival at the hotel so that you can check in online and save time at the reception desk.

If you have booked a room with half board and the restaurant is closed on arrival, you will be offered a cold dinner.

Our flight does not leave until late afternoon on the day of departure. Can we leave our luggage at the hotel? Would it be possible to take a shower before the flight?

You are required to check out of your room before 12:00, but you can leave your luggage in the luggage storage and enjoy all our facilities. At the end of the day, you will be offered a courtesy room where you can shower and change before your departure. Late check-out can also be requested, but is subject to availability and incurs an additional charge.

Hotel Pure Salt Port de Sóller offers a wake-up call service. Please inform reception the day before your departure and we will be happy to provide you with the wake-up service and a cold breakfast.

Hotel Pure Salt Port de Sóller rooms

All rooms can accommodate a maximum of two adults. The minimum age to stay at this hotel is 14 years old.

Double rooms have two single beds or 1 double bed. For photos and full descriptions of all rooms, please visit our rooms section.

You can watch channels from different countries in your room. These are the channels you can enjoy during your stay at Hotel Pure Salt Port de Sóller:

  • Spanish: TVE1, TVE2, Canal Cuatro, Telecinco, La Sexta, Antena 3, TeleDeporte, 24h, Paramount Channel, La Sexta3, Energy, Xplora, Metropolitan TV, TV3, Divinity and Intereconomía.
  • German: SAT1, SAT1 Gold, Prosieben, Prosieben Maxx, N24, Kabel Eins, Super RTL A, Das Erste, ZDF, ZDF NEO, ZDF Kultur, Eurosport, 3 SAT.
  • Austrian: RTL Austria, VOX Austria
  • British: EuroNews, BBC1, BBC2, Discovery
  • Arabic: Aljazeera
  • French: France 24, TV5 Monde Europe
  • Italian: RA1, RAI2, RAI3, RAI News
  • Portuguese: RTP1
  • Dutch: BVN
  • Russian: Shanson TV, RTR, Rossiya 24, Russia Today
  • Music: Melodía FM, EuropaFM

Food and catering

Breakfast: from 7:45 to 10:30 (low season) and from 8:00 to 11:00 (high season)

Lunch: from 13:00 to 15:30

Dinner: from 18:30 to 22:00 (low season) and from 19:00 to 22:30 (high season)

Room service: from 10:30 to 22:00.

Pool Bar: from 11:00 to 19:00 (low season) and from 11:00 to 20:00 (high season)

Lobby Bar: from 11:00 to 23:00 (low season) and from 11:00 to 24:00 (high season)